Medical Receivables
Our recovery rates are higher than the national average!
Since 1985, RSI Enterprises, Inc. has engaged in the business of performing receivables management including collection and billing services, in the medical industry. Through the years, RSI has gained a great deal of experience and training in the management of patient accounts receivables, including strategies involved in building a successful healthcare organization.
RSI succeeds in collecting more dollars than its competitors based largely on its customer service approach to responsible parties in all of its communications. Medical collections require that RSI redefine its approach to customer service and to adjust to the human element when dealing with a patient who has a medical necessity. RSI's approach is to attempt to solve all the issues the first time we work an account. Our goal is to quickly bring the account to resolution so we can focus clearly on the next account. Since usually the patient is the debtor, it becomes RSI's responsibility to represent our clients in a professional, courteous and ethical manner. RSI employees have been called the "Good Guys" in the industry because of our professional manner, tone on the telephone and the ability to get things resolved.
Today, RSI successfully manages all of its offices utilizing Columbia Ultimate Business Systems collection system. RSI's long-term experience and expertise in using technology to drive collection efforts and improve the efficiency and effectiveness of its staff is key in our ability to successfully manage the collection effort for our clients. Additionally, our clients don't have to rely on untested management with the latest in collection systems, because RSI can document over twenty year's experience providing the following services for our clients throughout the country.
- Early-Out Billing and Recovery Support - Insurance Follow-up - Bad Debt Collections - Commercial Insurance and Managed Care Billing - Medicaid and Medicare Billing - Electronic Claims Processing - Special Project Support in A/R Management - Financial Counseling - Administrative Support - Medicaid Applications |
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